Privacy Policy

Easy English Summary

  • • We only collect info that helps us provide you with therapy.
  • • We keep your health records safe and private.
  • • We only share your info if you say it is okay, or if the law says we have to.
  • • You can ask to see your info at any time.

1. Information We Collect

Able Aide Health collects personal and health information including your name, contact details, NDIS plan details, and clinical history to provide safe and effective Allied Health services.

2. How We Use Your Information

We use this data for clinical assessments, reporting to the NDIS, and billing. We adhere to the Australian Privacy Principles (APPs) and the NDIS Code of Conduct.

3. Data Security

All digital records are stored in secure, encrypted systems. Access is restricted to authorized clinical staff only.

4. Feedback & Complaints

In accordance with NDIS Practice Standards, you have the right to lodge a complaint. Please contact us at enquiries@ableaidehealth.com.au or contact the NDIS Quality and Safeguards Commission directly.

Last updated: January 2026